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RedRays LLC Privacy Policy

We prioritize the security of your personal data. We value your interest in our products & services and aim to ensure your safety when interacting with us. RedRays LLC may collect personal data from you directly, through your interaction with us, or from a third party. This Privacy Notice provides information on how we process your personal data and what rights you have in connection to that processing.


This Privacy Notice applies when you:

– Interact with our website
– Contact us via telephone or our website
– Sign up for our newsletters or download our guides and whitepapers
– Sign up for and attend an event or webinar hosted by us
– Purchase products & services from us
– Deliver products & services to us
– Visit our premises

If you apply for a job with us, please see our separate Privacy Notice on recruitment.

1. Responsibility for your personal data

RedRays LLC, as registered with the relevant authorities, is the Data Controller for the processing of your personal data in accordance with the applicable data protection regulations. The Data Controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data. If you have questions about this Privacy Notice or the processing of your personal data, please contact our Data Protection Officer at [email protected].

In some cases, we process personal data on behalf of other Data Controllers (e.g. our customers). In these cases, we act as a Data Processor. If you have any questions about how we process your personal data as a Data Processor, please reach out to the Data Controller.

2. How we use your personal data

In this section, we will describe the purposes for which we use your personal data, what categories of personal data we use for each purpose, what legal basis we have for doing so, and the retention time for which we keep your personal data for each purpose.

The categories of personal data which we process for our purposes are:

– Contact and identification information
– Information about your contacts with RedRays LLC personnel (incl. customer service)
– Information regarding events & webinars
– Information about purchases of our products & services
– Payment and invoice information
– Device information
– Website interaction information

For detailed information on how we use these categories of personal data, please refer to the original Nexus Group privacy policy as the structure is similar.

3. Sharing personal data with third parties

In certain cases, to the extent necessary, we share your personal data with third parties, for example, to suppliers that provide services we cannot deliver on our own. Such suppliers can be for example solutions for administration, storage and hosting services, marketing systems, or CRM-services. In addition to that, in some cases, we might be obligated by law to share your personal data with relevant authorities such as the police authority, the tax authority, or the data protection authority.

4. Transferring personal data to third countries

We process your personal data within the jurisdiction of our operation. However, in exceptional cases, and when necessary, we may transfer and process your personal data in countries outside of our jurisdiction (third countries). When we, or one of our suppliers, process your personal data in a third country, we ensure that an adequate level of protection is assured before transferring your personal data.

5. Marketing

We use data to provide you with relevant content on our website and in our marketing emails which we think may be of interest to you. We want you to always receive relevant and valuable content from RedRays LLC, which is why we carry out this so-called “profiling”, which allows us to select the right pieces of content for you.

6. Your rights in relation to your personal data

According to the applicable data protection regulations, you have several rights when your personal data is being processed, and we are responsible for handling these rights. If you would like to know more or exercise any of your rights, please contact our Data Protection Officer at [email protected].

7. How we secure your personal data

We have taken adequate technical and organizational measures of security to protect your data against willful or haphazard manipulation, loss or destruction, and to guard it against any non-authorized persons.

8. Changes to this privacy notice

We reserve the right to change our security and data protection practices as may be required by legal and technical developments. In case we do so, we will also adapt this Privacy Notice accordingly to ensure that you receive accurate information on how we process your personal data.

9. How to contact us

If you would like to get in contact with the Data Controller, please get in touch with us at [email protected] or by sending a letter to our registered office.