SAP security for utilities
Utilities run billing for millions of customers, meter-to-cash processes and grid asset management on SAP. That puts personal data, payment data and the maintenance of critical infrastructure in one landscape. RedRays helps you keep it locked down and prove it.
Book a demoSee the platform
A utilities landscape in the RedRays dashboard. Illustrative demo data.
What is at stake for utilities
Utility SAP landscapes are large, regulated and full of sensitive data. The risks are less about one big hole and more about many small ones.
Millions of customer records
IS-U and customer engagement systems hold names, addresses, bank details and consumption data. One over-privileged account can export all of it.
Grid assets depend on SAP
Maintenance plans and work orders for substations and networks live in SAP EAM. Tampering with them has consequences outside IT.
Critical-infrastructure rules
NIS2 in Europe and NERC CIP in North America raise the bar for access control, logging and incident reporting.
How RedRays covers utilities SAP
Continuous assessment and monitoring for billing, customer and asset systems, with reports that fit how regulators ask questions.
Vulnerability assessment
Daily checks of IS-U, CRM and EAM systems for missing SAP Notes, weak parameters, default users and exposed services.
SAP vulnerability assessment →Segregation of duties for meter-to-cash
Find users who can change a customer’s bank details and also trigger refunds or payment runs.
Threat monitoring
Incidents for privileged logons, critical role assignments and unusual RFC activity, ready for your SOC and your incident reporting.
Profile parameters and passwords
Check password policy, gateway security and logging settings, and find cracked passwords before attackers do.
Threat modelling
Map the trust relationships between billing, CRM, asset management and third-party systems.
SAP threat modelling →BTP and integration security
Audit SAP BTP subaccounts and Integration Suite flows used for smart meter, customer and market communication.
Integration Suite scanner →
Stop refund fraud and hidden access
Utilities have thousands of users across call centres, field service and finance. SoD analysis shows which combinations of access are dangerous and who holds them.
- Conflicts ranked by how many people they affect
- Roles behind the most conflicts, so you fix the cause instead of the symptom
- Risk acceptances with an expiry date and a reason
Standards and audits
RedRays gives you SAP evidence for access control, vulnerability handling and logging, which you can attach to NIS2, NERC CIP and audit documentation.
NIS2NERC CIPISO/IEC 27019GDPRSOX ITGC
Systems we cover
We assess the SAP systems behind meter-to-cash, customer service and asset management, plus the integrations between them.
SAP S/4HANA UtilitiesSAP IS-USAP CRM / Customer EngagementSAP EAMSAP HANASAP Integration SuiteSAP BTP
Questions we hear from utilities
Can RedRays help with NIS2?
NIS2 asks for risk management, access control, vulnerability handling and incident reporting. RedRays covers those areas for SAP and gives you reports you can file with your NIS2 documentation.
Does the platform read our customer data?
Assessments read system configuration, users, roles and security logs. They do not need access to billing documents or customer master data.
Can we start with one system?
Yes. Many teams begin with the production billing system, then add CRM, EAM and the rest of the landscape.
Protect the systems your customers depend on
Book a demo and we will walk through an assessment of an SAP landscape like yours.
Book a demoSAP penetration testing